Case studies
Case studies
Collaborative Authoring at British Telecom (Bersin & Associates) After assessing line-of-business requirements and capabilities, British Telecom decided to implement a collaborative system for authoring, managing and deploying learning content from Atlantic Link. 
Everyday Financial services (winner 2007 National training awards)
eLearning delivers big rewards
A financial services company has made massive savings on its staff training budget by adopting new eLearning methods...
Next Directory
In 2003, NEXT Directory were faced with a major challenge in their call centres – how to cost effectively train hundreds of new users and equip them to work on their complex IT systems. New starters had to learn a series of complex IT systems...
Optimumn call centres
Optimum Contact Solutions provide call centre services to many household names, including Littlewoods and Shop Direct. In 2005, they were faced with a major challenge in their call centres – how to cost effectively train hundreds of new users...
